- Innovator and leader in Intercultural Communication
- Founder of the Society for Intercultural Education, Training, and Research
- Co-founder of the International and Intercultural Division of the National Communication Association
- Published over 40 articles on a variety of topics dealing with communication
- Served as a division chairperson of the Intercultural Communication Divisions of the International Communication Association and the National Communication Association.
- Beta Delta Honor Society Award for Excellence in International Education in 1999
- 2001 citation from Rochester Intercultural Conferences as “a lifelong pioneer in intercultural and international communication ethics.”